00387nam a2200097Ia 450000500170000010000190001724500910003626000090012752001340013658300190027020260716043512.0 aChung, Sean B. aFactors influencing consumer perceptions of service quality in Caribbean service firms c2003 aSeeks to examine the factors that influence consumer perceptions of service quality in a Caribbean country - Trinidad and Tobago. c10/20/03kJOYD