00341nam a2200121Ia 450000500170000010000210001724500160003826000090005452001140006358300190017794200060019699900170020220260716043537.0 aLeonard, Dorothy aDeep smarts c2004 aIllustrates how organizations can develop and sustain profound institutional knowledge among their employees. c10/29/04kJOYD cA c49426d49426