00372nam a2200109Ia 450000500170000008000200001710000190003724500880005626000810014430000190022558300180024420260716043705.0  a09.01.04 C748cr  aCrick, Anne P.  aPersonalized service in the new economy : some lessons from the all-inclusive hotel  bSir Arthur Lewis Institute of Social and Economic StudiesaCave HillBBc2000  a[1], 20 leaves  c5/29/06kJOYD