00582nam a2200145Ia 450000500170000008000190001724500600003626000240009630000150012052002320013558300170036765000220038494200130040699900170041920260716043729.0 a12.07.02 I6121 aISO 9001 : 2000 : a workbook for services organizations bISOaGenevaCHc2005 axi, 116 p. aPresents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformities to ISO 9001 : 2000 standard, by professional service organizations in developing countries. c9/7/06kJOYD aQUALITY STANDARDS cMmI6121 c53188d53188