00358nam a2200109Ia 450000500170000008000200001724501290003726000300016630000100019650000240020658300180023020260716043834.0  a12.07.02 B228qu  aBarbados National Standard specification for quality management and quality system elements Part 2 : Guidelines for services  bBNSIaSt. MichaelBBc1995  a37 p.  aBibliography: p. 37  c9/19/07kJOYD