00352nam a2200097Ia 450000500170000010000270001724500330004426000090007752001500008658300180023620260716043854.0 aKeller Johnson, Lauren aHelping new managers succeed c2008 aExplains how to help new managers balance multiple constituencies, use influence and persuasion to gain others' support, and, to delegate wisely. c3/19/08kJOYD