00355nam a2200133Ia 450000500170000008000180001710000190003524500680005426000370012230000160015958300170017594200120019299900170020420260716043916.0  a12.04.01 B994  aBynum, John W.  aQuality : a total management concept : a philosophical approach  bAuthorHouseaBloomingtonUSc2005  axiv, 151 p.  c9/3/08kJOYD  cMmB994  c56594d56594