00518nam a2200133Ia 450000500170000008000110001710000200002824500830004826000090013152002000014058300210034094200060036199900170036720260716044130.0  aSerial  aHarris, Melissa  aHow artificial intelligence (AI) will transform customer experience for Telcos  c2017  aPresents applications of AI solutions to enable companies to "stitch together more natural and complete journeys to improve, integrate and even re-imagine customer experience." (Altimeter Group).  c3/13/18kSANDRAW  cA  c61114d61114