CARICOM Search for 'pl:"[S.l.]US"'

Policy deployment : setting the direction for change

[S.l.]US AT&T Quality Committee 1992 .
xii, 97 p. , Located in the Learning Resource Centre

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Benchmarking : focus on world-class practices

By Serritella, Sue.
[S.l.]US AT&T Quality Steering Committee 1992 .
xiv, 126 p.

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AT&T quality improvement cycle

By Coleman, Roberta...[et al].
[S.l.]US AT&T Bell Laboratories Pub. Center 1998 .
ix, [1], 69 p.

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AT&T Process quality management & improvement guidelines

By Leger, Elias...[et al].
[S.l.]US AT&T Bell Laboratories Pub. Centre 1988 .
ix, [1], 134 p.

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Analyzing business process data : the looking glass

By Donnell, Augustus.
[S.l.]US AT&T Quality Steering Committee 1990 .
xiv, 173 p.

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Leading the quality initiative : implementing a business quality system

[S.l.]US AT&T Quality Steering Committee 1991 .
xii, 126 p. , Bibliography: p.112-114. Located in the Learning Resource Centre.

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Using ISO 9000 to improve business processes

[S.l.]US AT&T Corporate Quality Office 1995 .
xix, [1], 256 p. , Bibliography: p. 233-242. Located in the Learning Resource Centre.

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Achieving customer satisfaction : service quality from the customer perspective

[S.l.]US AT&T Quality Steering Committee 1990 .
xiv, 104 p. , Bibliography: p.90-93. Located in the Learning Resource Centre.

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Quality happens through people : learning how to help it happen

[S.l.]US AT&T Corporate Quality Office 1994 .
ix, [1], 106 p. , Located in the Learning Resource Centre

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Great performances : the best in customer satisfaction and customer service

By Lee, Janet.
[S.l.]US AT&T Quality Steering Committee 1991 .
xxi,17

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Contradicting commitments : how the achievement of Education For All is being undermined by the International Monetary Fund

By Marphatia, Akanksha A..
[S.l.]US ActionAid International USA 2005 .
44 p. : ill.

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