000 00318nam a2200121Ia 4500
080 _a19.01.03 A849ir(1994)
100 _aIrving, Ileana
245 _aTotal quality: its application to information services
260 _bACURIL
_a[S.l.]
_c1994
300 _a[25]p.
583 _c3/7/00
_kM2LMGR
942 _cM
_mA849ir(1994)
999 _c17964
_d17964