000 00355nam a2200133Ia 4500
080 _a05.03.03 S616
100 _aSinclair, Joyce E.
245 _aReceptive courtesies
260 _bThe author
_a[Georgetown]GY
_c1992
300 _aiv, 30 p.
520 _aProvides tips on courtesy for front line employees.
583 _c3/7/00
_kM2LMGR
942 _cM
_mS616
999 _c18941
_d18941