000 00785nam a2200133Ia 4500
080 _aLRC 02.04.02 M666
100 _aMinor, Marianne
245 _aPreventing workplace violence : positive management strategies
260 _bCrisp Pub.
_aMenlo ParkUS
_c1995
300 _ax, 85 p.
520 _aDefines workplace violence and lists traits and warning signs of a potentially violent employee. Presents nine violence prevention strategies and details how to deal with critical incidents and the ensuing employee trauma. N.B. Writer's disclaimer - 'Material in book is primarily applicable to North America and Western Europe and most research in the area of social violence has been developed in these geographical/cultural areas'.
583 _c3/7/00
_kM2LMGR
942 _cM
_mM666
_kLRC
999 _c19851
_d19851