| 000 | 00616nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _aLRC 12.04.01 F585 | ||
| 100 | _aFlanigan, Eileen | ||
| 245 | _aProcess improvement : enhancing your organization's effectiveness | ||
| 260 |
_bCrisp Pub. _aMenlo ParkUS _c1995 |
||
| 300 | _avii, 106 p. | ||
| 520 | _aExplains the concept of process improvement and the importance of the customer. Shows how to evaluate current organizational processes. Suggests strategies for identifying problem areas; planning and implementing of changes; and making the changes permanent. | ||
| 583 |
_c3/7/00 _kM2LMGR |
||
| 942 |
_cM _mF585 _kLRC |
||
| 999 |
_c19854 _d19854 |
||