000			00633nam a2200145Ia 4500
080			_aLRC 05.03.01 B712
100			_aBone, Diane
245			_aBusiness of listening : a practical guide to effective listening
250			_aRev. ed
260			_bCrisp Pub. _aMenlo ParkUS _c1994
300			_a[2], viii, 88 p.
520			_aProvides many reasons for becoming a good listener; describes how good listeners process information and become more competent listeners; identifies listening styles which help or hinder communication. Provides guidelines for becoming a better listener.
583			_c3/7/00 _kM2LMGR
942			_cM _mB712 _kLRC
999			_c19863 _d19863