000 00576nam a2200133Ia 4500
080 _aLRC 12.04.01 P317
100 _aPatterson, James G.
245 _aBenchmarking basics : looking for a better way
260 _bCrisp Pub.
_aMenlo ParkUS
_c1996
300 _aix, 79 p.
520 _aDefines the benchmarking process. Explains the benefits of benchmarking; the requirements for benchmarking; the kinds of benchmarking available; and how to formulate a successful benchmarking action plan that best suits individual needs.
583 _c3/7/00
_kM2LMGR
942 _cM
_mP317
_kLRC
999 _c19877
_d19877