000			00808nam a2200133Ia 4500
080			_aLRC 13.03.02 H121
100			_aHackett, Donald
245			_aFacilitation skills for team leaders
260			_bCrisp Pub. _aMenlo ParkUS _c1993
300			_avii, 91 p.
520			_aExplains the concept of facilitation - looks at the facilitator's role and shows how facilitation differs from training and presenting. Presents a number of facilitation skills including; questions and questioning; the six-step problem-solving process; running a team meeting; and achieving concensus. Identifies essential facilitation tools, namely, the flow chart, brainstorming, cause-and-effect diagrams, and Pareto diagrams; and explains how to construct /conduct them. \n \n
583			_c3/7/00 _kM2LMGR
942			_cM _mH121 _kLRC
999			_c19890 _d19890