000 00736nam a2200133Ia 4500
080 _aLRC 13.02.02 B875
100 _aBrounstein, Marty
245 _aHandling the difficult employee : solving performance problems
260 _bCrisp Pub.
_aMenlo ParkUS
_c1993
300 _avii, 76 p.
520 _aIdentifies six degrees of difficult employees and labels them in ascending order as follows: new, inconsistent, unbalanced, mediocre, marginal, and intolerable. Shows how to determine the causes of employee performance problems, and indicates what intervention steps to take. Encourages managers to give employees constructive feedback as this would improve work ethic and morale.
583 _c3/7/00
_kM2LMGR
942 _cM
_mB875
_kLRC
999 _c19945
_d19945