000 00690nam a2200145Ia 4500
080 _aLRC 08.16.01 H363
100 _aHathaway, Patti
245 _aGiving and receiving feedback : building constructive communication
250 _aRev. ed
260 _bCrisp Pub.
_aMenlo ParkUS
_c1998
300 _avi, 104 p.
520 _aProvides insights and suggestions for handling critical feedback; and, for giving positive feedback effectively and fairly. Suggests times when critical feedback should not be given e.g. when the person giving the feedback is angry or stressed; when the person receiving the feedback cannot take action on it.
583 _c3/7/00
_kM2LMGR
942 _cM
_mH363
_kLRC
999 _c19952
_d19952