000			00549nam a2200133Ia 4500
080			_aLRC 12.04.01 M115
100			_aMcArdle, Geri
245			_aManaging differences : a guide to proactive management skills
260			_bCrisp Pub. _aMenloUS _c1995
300			_avi, 109 p.
520			_aProvides practical negotiation and persuasion techniques for managing/resolving differences. Identifies sources of differences and suggests five styles for managing them. Explains the negotiation process.
583			_c3/7/00 _kM2LMGR
942			_cM _mM115 _kLRC
999			_c20089 _d20089