| 000 | 00695nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _aLRC 12.07.02 B712 | ||
| 100 | _aBone, Diane | ||
| 245 | _aQuality at work : a personal guide to professional standards | ||
| 260 |
_bCrisp Pub. _aMenlo ParkUS _c1989 |
||
| 300 | _a[2], v, 88 p. | ||
| 520 | _aDefines quality and discusses the intangables of quality, viz. commitment, competence and communication. Examines personal quality standards, and discusses their relation to the work situation. Gives guidelines for setting quality goals based on the organization's work purpose. Provides a seven-step plan for establishing perfection standards. | ||
| 583 |
_c3/7/00 _kM2LMGR |
||
| 942 |
_cM _mB712 _kLRC |
||
| 999 |
_c20103 _d20103 |
||