000 00768nam a2200133Ia 4500
080 _a09.01.04 I612
245 _aInnovating for success in the export of services : a handbook
260 _bITC
_aGenevaCH
_c1999
300 _axiii, 84 p.
500 _aDC
520 _aDeals with services innovation as a tool for enhancing export profitability. Approaches innovation as a competitive strategy. Describes characteristics of services innovation and its relation with cultural variables. Outlines guidelines for establishing appropriate innovation. Explains how to review quality assurance procedures and clarify customer priorities. Reviews the implementation cycle. Examines innovations links to export readiness.
583 _c3/7/00
_kM2LMGR
942 _cM
_mI612
999 _c20248
_d20248