| 000 | 00488nam a2200109Ia 4500 | ||
|---|---|---|---|
| 100 | _aBROCKMAN, John R. | ||
| 245 | _aJust another management fad? The implications of TQM for library and information services. | ||
| 260 | _c1992 | ||
| 520 | _aPresents an overview of the development of quality management in library and information services on the basis of its evolution from quality control, through quality assurance, to total quality management. | ||
| 583 |
_c3/7/00 _kM2LMGR |
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| 942 | _cA | ||
| 999 |
_c21220 _d21220 |
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