| 000 | 00477nam a2200109Ia 4500 | ||
|---|---|---|---|
| 100 | _aBYRNE, David | ||
| 245 | _aQuality management in library and information services. | ||
| 260 | _c1993 | ||
| 520 | _aIdentifies the origin of quality management, and focuses on some of the initiatives that may assist library and information people to improve continuously the service that is provided to customers. Includes a list of further reading. | ||
| 583 |
_c3/7/00 _kM2LMGR |
||
| 942 | _cA | ||
| 999 |
_c21287 _d21287 |
||