000			00629nam a2200109Ia 4500
100			_aARGYRIS, Chris
245			_aGood communication that blocks learning.
260			_c1994
520			_aShows how techniques of corporate communication such as focus groups and surveys discourage the kind of organisational self-examination that is necessary today. Concludes that managers need employees who think constantly and creatively about the needs of the organisation. The problem is not that employees run away from organisational self-examination, the problem is that no one asks it of them.
583			_c3/7/00 _kM2LMGR
942			_cA
999			_c21493 _d21493