000 00592nam a2200109Ia 4500
100 _aEAGER, Carolyn
245 _aObservational method for undertaking user needs studies.
260 _c1996
520 _aNotes that in cases where it is difficult for persons to articulate their information needs, one technique which can be used involves observing information seeking behaviour without asking the user explicit questions of his needs. Describes new observational for observing information needs, and a small-scale experiment to test the methodology.
583 _c3/7/00
_kM2LMGR
942 _cA
999 _c21862
_d21862