000 00591nam a2200109Ia 4500
100 _aBRUMM, Eugenia K.
245 _aMarriage of quality standards and records management.
260 _c1996
520 _aFocuses on the importance of ISO 9000 to the records management profession. Describes the ISO 9000 standards, defines the quality operations included in the standards, and, using them as a focal point, emphasises the benefits that can accrue to record managers in a broader context by educating themselves about international quality standards.
583 _c3/7/00
_kM2LMGR
942 _cA
999 _c21873
_d21873