000 00508nam a2200109Ia 4500
100 _aSCHWAMM, Henri
245 _aServices : a challenge for international standardization.
260 _c1996
520 _aExplains the importance of services to the modern economy and suggests a service topology, giving several examples to support the proposal. Answers the dual question of why and how to standardize services and why international service standards are preferable.
583 _c3/7/00
_kM2LMGR
942 _cA
999 _c21958
_d21958