000 00358nam a2200109Ia 4500
100 _aBater, Bob
245 _aKnowledge management : a model approach
260 _c1999
520 _aFocuses on how business processes could be 'modelled' in order to spotlight where knowledge, information and skill make their impact.
583 _c11/8/00
_kJOY_D
942 _cA
999 _c23036
_d23036