000 00913nam a2200133Ia 4500
080 _aLRC 05.03.07 Q7
100 _aQuinlivan-Hall, David
245 _aIn search of solutions : sixty ways to guide your problem-solving group
260 _bPfeiffer
_aSan DiegoUS
_c1994
300 _axiii, 177 p.
520 _aPresents a model of problem solving in three stages namely: understanding the issues and defining the problem; generating solutions and choosing the best; and, implementing the solution and following up on it. Advocates the use of a neutral facilitator to guide participants through the three stages of a problem-solving meeting. Outlines his/her roles and tasks, and lists 25 facilitator interventions including: encouraging participation; discouraging personal attacks; and, summarizing for the group. Introduces and describes 60 facilitation tools.
583 _c1/19/01
_kM2L
942 _cM
_mQ7
_kLRC
999 _c23179
_d23179