000 00762nam a2200133Ia 4500
080 _aLRC 06.05.03 R829
100 _aRossett, Allison
245 _aHandbook of job aids
260 _bJossey-Bass Pfeiffer
_aSan FranciscoUS
_c1991
300 _axii, 195 p.
520 _aDefines job aids; reviews the benefits and drawbacks they present; and suggests appropriate situations for using them. Advises on suitable formatting, and provides detailed steps for developing them. Presents examples and reviews of job aids designed to inform, to support procedures, to coach perspectives, and support decisions. Looks at emerging trends in organizations, and provides examples of the technological future for job aids.
583 _c1/23/01
_kM2L
942 _cM
_mR829
_kLRC
999 _c23186
_d23186