000			00695nam a2200133Ia 4500
080			_aLRC 12.07.02 A862
100			_aColeman, Roberta...[et al]
245			_aAT&T quality improvement cycle
260			_bAT&T Bell Laboratories Pub. Center _a[S.l.]US _c1998
300			_aix, [1], 69 p.
520			_aOffers a proven system of specific activities designed to assist quality improvement teams in identifying, defining, and resolving process problems. Proposes methodology, supported by a package of tools and techniques, that will facilitate problem analysis and promote teamwork. Includes the AT&T quality policy, and provides a glossary.
583			_c1/31/01 _kTESSA_H
942			_cM _mA862 _kLRC
999			_c23224 _d23224