000 00754nam a2200133Ia 4500
080 _aLRC 12.04.01 P963
100 _aLeger, Elias...[et al]
245 _aAT&T Process quality management & improvement guidelines
260 _bAT&T Bell Laboratories Pub. Centre
_a[S.l.]US
_c1988
300 _aix, [1], 134 p.
520 _aDefines terms including: quality, process, process quality management, process quality improvement. Provides a detailed seven-step methodology for managing and improving process quality. Tabulates the steps with the corresponding objectives, key activities, and tools/techniques. Uses the appendix to describe the quality tools/techniques needed at each of the seven steps.
583 _c2/1/01
_kTESSA_H
942 _cM
_mP963
_kLRC
999 _c23225
_d23225