| 000 | 00812nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _aLRC 12.04.01 D685 | ||
| 100 | _aDonnell, Augustus | ||
| 245 | _aAnalyzing business process data : the looking glass | ||
| 260 |
_bAT&T Quality Steering Committee _a[S.l.]US _c1990 |
||
| 300 | _axiv, 173 p. | ||
| 520 | _aAnswers basic questions about data analysis. Presents strategy for selecting measures that will help in understanding, managing and improving the business process. Teaches concepts of process capability, process control and, process improvement. Introduces the control chart; and explains how to diagnose the sources of significant changes in the business process. Describes data analysis tools including histograms, Pareto diagrams, and boxplots. | ||
| 583 |
_c2/1/01 _kTESSA_H |
||
| 942 |
_cM _mD685 _kLRC |
||
| 999 |
_c23226 _d23226 |
||