| 000 | 00792nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _aLRC 12.04.01 Q1 | ||
| 245 | _aQuality happens through people : learning how to help it happen | ||
| 260 |
_bAT&T Corporate Quality Office _a[S.l.]US _c1994 |
||
| 300 | _aix, [1], 106 p. | ||
| 500 | _aLocated in the Learning Resource Centre | ||
| 520 | _aPresents employees who, while struggling with organizational change that threatened their jobs and business, reorganized and accelerated progress. Highlights factors which contributed to their success including: direct and frequent communication; thoughtful and deliberate planning; and, strategies for supporting and empowering employees, such as, mentoring, coaching, celebration and recognition. | ||
| 583 |
_c2/5/01 _kTESSA_H |
||
| 942 |
_cM _mQ1 _kLRC |
||
| 999 |
_c23241 _d23241 |
||