000			00943nam a2200133Ia 4500
080			_aLRC 18.01.01 P524
100			_aPfeffer, Jeffrey
245			_aKnowing-doing gap : how smart companies turn knowledge into action
260			_bHarvard Business School P. _aBostonUS _c2000
300			_axv, [3], 314 p.
520			_aAims to help organizations to convert knowledge into practice. Looks at how talk e.g. planning, presentations, meetings, substitutes for action. Explores the trap of organizational precedence that blocks examination of the past, and the use of knowledge to forge new ways forward. Shows how fear, distrust, internal competition, and using flawed measurement instruments, undermine an organization's ability to translate knowledge into action. Cites examples of firms that have surmounted the knowing-doing gap, and provides 8 guidelines for addressing the problem.
583			_c9/26/01 _kTESSA_H
942			_cM _mP524 _kLRC
999			_c23785 _d23785