| 000 | 00717nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _aLRC 05.03.01 G625 | ||
| 100 | _aGoleman, Daniel | ||
| 245 | _aWorking with emotional intelligence | ||
| 260 |
_bBantam Books _aNew YorkUS _c2000 |
||
| 300 | _axi, 383 p. | ||
| 520 | _aPresents emotional intelligence and competence as the determning factors in the achievement of job excellence. Details 12 job capabilities based on self-mastery; looks at 13 key relationship skills including: empathy, service orientation, influence, and leadership. Offers guidelines for improving emotional intelligence capabilities; and analyses the emotionally intelligent organization. | ||
| 583 |
_c1/16/02 _kTESSA_H |
||
| 942 |
_cM _mG625 _kLRC |
||
| 999 |
_c24009 _d24009 |
||