000 00682nam a2200133Ia 4500
080 _aLRC 01.02.07 H339
245 _aHarvard business review on negotiation and conflict resolution
260 _bHarvard Business School P.
_aBostonUS
_c2000
300 _av, [1], 228 p.
500 _aLocated in the Learning Resource Centre
520 _aIncludes discussions on the management of differences; negotiating with customers; and resolving conflicts in the consultant-client relationship. Examines the causes of conflict in groups and teams and suggests ways to resolve them. Proposes five ways to keep disputes out of the courts.
583 _c1/16/02
_kTESSA_H
942 _cM
_mH339
_kLRC
999 _c24010
_d24010