| 000 | 00468nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _a12.07.02 I617 | ||
| 245 | _aISO 9000 : a workbook for service firms in developing countries | ||
| 260 |
_bITC _aGenevaCL _c1998 |
||
| 300 | _aix, 215 p. | ||
| 500 | _aBibliography: p. 195 | ||
| 520 | _aProvides guidelines on the application of ISO 9000 concepts and creation of a quality assurance system in small service enterprises. | ||
| 583 |
_c4/11/03 _kJOYD |
||
| 942 |
_cM _mI617 |
||
| 999 |
_c24922 _d24922 |
||