000 00405nam a2200109Ia 4500
100 _aChung, Sean B.
245 _aFactors influencing consumer perceptions of service quality in Caribbean service firms
260 _c2003
520 _aSeeks to examine the factors that influence consumer perceptions of service quality in a Caribbean country - Trinidad and Tobago.
583 _c10/20/03
_kJOYD
942 _cA
999 _c25240
_d25240