000 00305nam a2200121Ia 4500
080 _a12.07.02 S3961
100 _aSchuurman, Hessel
245 _aQuality management, ISO 9000 and government programmes
260 _bUN
_aSantiagoCL
_c1998
300 _a53 p.
583 _c4/21/06
_kJOYD
942 _cM
_mS3961
999 _c28743
_d28743