000 00553nam a2200133Ia 4500
080 _a12.07.02 I6121
245 _aISO 9001 : 2000 : a workbook for services organizations
260 _bISO
_aGenevaCH
_c2005
300 _axi, 116 p.
520 _aPresents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformities to ISO 9001 : 2000 standard, by professional service organizations in developing countries.
583 _c9/7/06
_kJOYD
650 _aQUALITY STANDARDS
942 _cM
_mI6121
999 _c29854
_d29854