| 000 | 00589nam a2200133Ia 4500 | ||
|---|---|---|---|
| 080 | _a13.02.02 D279 | ||
| 245 | _aDealing with difficult people | ||
| 260 |
_bHarvard Business School P. _aBostonUS |
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| 300 | _aix, 140 p. | ||
| 520 | _aExamines major themes that will help in dealing with difficult people viz. adapting one's response to specific types of problematic behaviour; exploring the impact of one's own behaviours and attitudes on others; and, communicating effectively about difficult behaviour. | ||
| 583 |
_c5/16/07 _kJOYD |
||
| 650 | _aPERSONNEL MANAGEMENT | ||
| 942 |
_cM _mD279 |
||
| 999 |
_c31092 _d31092 |
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