000 00780nam a2200157Ia 4500
005 20260716043236.0
080 _aLRC 08.16.01 D295
100 _aDecker, Bert
245 _aArt of communicating : achieving interpersonal impact in business
250 _aRev. ed
260 _bCrisp Pub.
_aMenlo ParkUS
_c1996
300 _avii, 101 p.
520 _aExplains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication. Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.
583 _c3/7/00
_kM2LMGR
942 _cM
_mD295
_kLRC
999 _c43200
_d43200