000 00605nam a2200145Ia 4500
005 20260716043236.0
080 _aLRC 12.04.01 H114
100 _aHaberer, JoAnn B.
245 _aTQM : 50 ways to make it work for you
260 _bCrisp Pub.
_aMenlo ParkUS
_c1994
300 _aviii, 97 p.
520 _aPresents 50 ideas which express the basic concepts of Total Quality Management (TQM). Focuses on individual responsibility for quality; how to improve teamwork and commitment; and how to provide quality service to internal and external customers.
583 _c3/7/00
_kM2LMGR
942 _cM
_mH114
_kLRC
999 _c43211
_d43211