000 00517nam a2200121Ia 4500
005 20260716043315.0
100 _aBROCKMAN, John R.
245 _aJust another management fad? The implications of TQM for library and information services.
260 _c1992
520 _aPresents an overview of the development of quality management in library and information services on the basis of its evolution from quality control, through quality assurance, to total quality management.
583 _c3/7/00
_kM2LMGR
942 _cA
999 _c44555
_d44555