000 00647nam a2200145Ia 4500
005 20260716043400.0
080 _a12.08.02 C7785
100 _aCooper, Robert G.
245 _aProduct development for the service sector : lessons from market leaders
260 _bPerseus Books
_aCambridgeUS
_c1999
300 _avii, 278 p.
520 _aPresents a comprehensive approach to product development tailored specifically for the dynamics of service industries. Identifies the nine critical steps for achieving project success - from doing solid 'up-from' homework to ensuring a quality launch effort.
583 _c5/23/00
_kJOY_D
942 _cM
_mC7785
999 _c46130
_d46130