000 00864nam a2200145Ia 4500
005 20260716043413.0
080 _aLRC 12.04.01 U86
245 _aUsing ISO 9000 to improve business processes
260 _bAT&T Corporate Quality Office
_a[S.l.]US
_c1995
300 _axix, [1], 256 p.
500 _aBibliography: p. 233-242. Located in the Learning Resource Centre.
520 _aHighlights 8 important lessons learned by AT&T organizations who improved their business processes, as a result of compliance with ISO 9000. Provides information, and addresses some of the concerns that business managers have about ISO 9000. These concerns include questions about the requirements of ISO 9000; the cost involved in the ISO 9000 compliance effort; documents required; and benefits to participating organizations.
583 _c2/5/01
_kTESSA_H
942 _cM
_mU86
_kLRC
999 _c46569
_d46569