000 00746nam a2200145Ia 4500
005 20260716043435.0
080 _aLRC 05.03.01 G625
100 _aGoleman, Daniel
245 _aWorking with emotional intelligence
260 _bBantam Books
_aNew YorkUS
_c2000
300 _axi, 383 p.
520 _aPresents emotional intelligence and competence as the determning factors in the achievement of job excellence. Details 12 job capabilities based on self-mastery; looks at 13 key relationship skills including: empathy, service orientation, influence, and leadership. Offers guidelines for improving emotional intelligence capabilities; and analyses the emotionally intelligent organization.
583 _c1/16/02
_kTESSA_H
942 _cM
_mG625
_kLRC
999 _c47344
_d47344