000 00401nam a2200121Ia 4500
005 20260716043450.0
100 _aHeifetz, Ronald A.
245 _aSurvival guide for leaders
260 _c2002
520 _aLooks outward, offering tactical advice about relating to the organization and the people in it. Focuses inward, on the human needs and vulnerabilities.
583 _c9/3/02
_kJOY_D
942 _cA
999 _c47832
_d47832