000 00939nam a2200145Ia 4500
005 20260716043509.0
080 _aLRC 05.03.01 K91
100 _aKravitz, S. Michael
245 _aEmotional intelligence works : developing people smart strategies
260 _bCrisp Pub.
_aMenlo ParkUS
_c2000
300 _ax, 108 p.
520 _aDefines emotional intelligence as 'the ability to use emotions in a positive and constructive way in relationships with others', and presents strategies for improving emotional intelligence at the personal, inter-personal and organizational levels. Provides Think Smart strategies for building self-awareness skills and optimism; Be Smart strategies for using social skills, coping skills, and managing change; and Work Smart strategies which include: conducting an organizational self-assessment; encouraging emotional control, and fostering team work.
583 _c8/7/03
_kTESSAH
942 _cM
_mK91
_kLRC
999 _c48479
_d48479